National Consumer Agency

We were appointed to develop an organisational effectiveness programme to enable the NCA to achieve the strategic priorities detailed in their statement of strategy 2013-2016.

A programme was developed to equip the Chief Executive and senior staff to manage themselves in a time of difficult resources to enable an effective transition and merger with the competition authority.

A programme of work was developed to include:

  • An analysis of the organisational and individual needs and requirements including a leadership brand diagnostic, cultural transition plan and leadership strategy
  • A series of workshops and masterclasses on identified topics for all leaders within the organisation
  • A series of High Performance Team Workshops
  • Individual Coaching
  • Peer group learning

The skills gained from the programme proved to be invaluable in the organisations transformation and merger with the competition authority.

OPES are members of

Association for Coaching BPS IOD